FAQ'S

Okay, so what does it actually do?

Takes orders, you can list all your products for sale and put them in a catalogue as well for people who want to have a look at what you have. They may look at other categories out of curiosity and buy something extra.

You can sell through Authorize.net, 2Checkout or Paypal. You can add an automatic thank you message that will be sent to your customers after their purchase. This also includes their order information.  This is very handy as they have an itemised account immediately.

It is dead easy to create your shopping cart .  You can customize the order form pages with the look and feel of your own site. If you put in physical shipping rates, you can easily set up physical shipping rates based on price, weight or quantity for tangible products that automatically gets calculated when they purchase.

You have the choice of being able to execute recurring billing. For e.g. if you have a hosting account like us, you can set it up where they are automatically charged X dollars every X days until they cancel. The other advantage is that you can charge a customer on recurring billing with an initial charge  say like this where you try for the first month for $2.95 but the other months are $25.00. You are in control the whole way.  You can even choose how often the recurring billing will take.

You can set up country and state sales taxes, Shipping Charge that will be automatically added to the order when the customer purchases. You can choose, on a product by product basis, whether to charge shipping and taxes.

When you setup categories of products in your ecommerce shopping cart software, it allows customers the ability to choose what they want to buy from you. For e.g. you could have an Ebook category and a separate Software category. The customer can choose to look at all the items in the Ebook category without looking at the items in the Software category.  This saves the customer time and if they find shopping easy, they will return.

You can add custom "look and feel" to each product. You can add a header graphic, background graphic, change the colors and more. All of it is customisable.  Even add a thumbnail image as well as a bigger higher resolution image for each product, for the catalogue.

You can see, at a glance, how your sales are. The columns are: Clicks, Sales, Conversions, Income, Expenses, Net Profit. You can easily export your sales data to industry standard CSV format. You can then use that data in Quickbooks or Excel or any program that can use the CSV format.

You can add options to products like Yellow, Red, Black.

Unlimited Autoresponders & Email Management:

Set up an unlimited number of autoresponders.  Use the sequential part and have your messages sent at certain intervals, like every week, every second day or whatever you wish. as per your need.

You have the choice of sending  each message in plain text or using HTML.  There are 6 built-in fields (first name, last name, full name, company, site URL, email address) with unsubscribe link and in accordance with CAN SPAM laws. If you want to insert a standard header and footer for each email that goes out, you can.

How easy is it to send a broadcast mailing with just one click.  You can choose to send to one of three groups (affiliates, customers, subscribers).  So if you have 8 autoresponders with different people in it you can choose to send it to all or just subscribers in one particular autoresponder.

Filter out obscene words in outgoing emails. This is particularly important if you are providing services for others who may send emails out of the system. You can prevent people from signing up with "free" email addresses like Hotmail or any domains.

You can move subscribers over to a different autoresponder after they become a customer.  You can manually add, edit or delete any subscriber's information and export all your subscribers from any autoresponders. The exported information that you can choose are: first name, last name, email address, URL, company name, phone, IP address, referrer, and date they signed up.

It allows you to quickly and easily create HTML forms to put on your own site for people to opt in for your list. It creates a popup box to put on your site. The standard popup box includes first name, last name, and email address. You can quickly test the popup without uploading it first to make sure it works as expected.

Affiliates: Easily set up a two tier affiliate program.

You can choose what products your affiliates are going to get commission on as well as set different commission rates for each product. Easily set the duration of the cookie that is set on your affiliate's visitors computers.

You can customize your affiliate "center" so it looks more like your own website.  Again, you have the option of adding affiliates manually.

The programme shows you at a glance a report of all affiliate sales.  It is easy to set a minimum payout for affiliates ( For e.g. a minimum payout of $20).  You can, quickly add new text or graphical ads for your affiliates to use.

You can provide an automated affiliate centre where your affiliates can see their statistics, get ads and links, see any stats for sub affiliates, change their details, etc. Each affiliate gets access to an ad tracker so they can determine if any advertising is doing any good. This will help them be more successful and sell more for you.

Each affiliate who has earned a commission can have 3 statuses on those commissions: owed, voided, and paid. For e.g. if a customer does a refund then you may want to void an affiliate's commission. With one click of a button you can download information for affiliates so that you can pay them by check or via Paypal. You can then mark that affiliate as paid.

Ad Tracking: At a glance you can verify how each of your ads are performing. You can see Clicks, Sales, Income, Expenses, Profit, Opt-Ins, and Affiliates.

You can use this feature as a redirect utility. Once the link is clicked on they will be redirected to any site you choose. Note that this isn't limited to tracking ads only. You can have an unlimited number of trackers

What currencies does it accept.  Currently the eCommerce Automation system operates through 3rd party card processors. If those processors accept multiple currencies then the eCommerce Automation "accepts" multiple currencies.

At the moment, the eCommerce Automation System cannot import customers, etc.  However, you can create an opt in page with the form creator and have them sign up.  This will automatically put them in the system.